OEKO-TEX STANDARD 100: Checks for Hospitality Linen Importers

Hands examine a plain reference card and textile swatch, with a separate Casa paper tag on the table.

OEKO-TEX STANDARD 100: Checks for Hospitality Linen Importers

Illustrative image. Final specifications confirmed at quotation.

If you import or distribute linen to hospitality customers, a certification claim may travel from a supplier quotation into your catalogue and your customer’s purchasing record. Check the exact product and certificate before repeating the claim.

OEKO-TEX STANDARD 100 concerns textiles tested for harmful substances. Its defined scope helps you ask the right evidence questions while keeping fit, laundering and other performance requirements separate.

Ask for the exact certificate reference

Request the certificate number and identify the article being offered. Use the official OEKO-TEX verification route to check the information rather than relying only on a logo in a catalogue or an image sent in a message.

OEKO-TEX provides a Label Check using the certificate number or a label’s QR code. Review the returned scope and validity information and clarify anything that does not match the goods.

Connect the evidence to the actual order

Keep a record of the product reference, supplier information and certificate details you checked. If you are offered a different fabric, colour or finished article later, ask whether the same evidence still applies.

Do not assume that a certificate shown for one item covers an entire catalogue.

Keep customer performance requirements separate

You still need to specify dimensions, construction, care and the performance relevant to your intended use. If you need evidence about organic content, a particular service-life claim or suitability for your laundry process, define that question separately.

A sheet line intended for several hotel customers still needs agreed finished dimensions and a fit check against their beds. A towel line needs evaluation against the relevant customer laundry conditions. Record these requirements against the same product reference used for the certificate review.

Control claims passed to your sales team and customers

Record what was verified and what remains unresolved. Avoid replacing a specific certification name with broader terms such as “completely safe” or “fully sustainable”. Those words can imply more than the evidence establishes.

If you intend to use a certification name or label in customer-facing material, check the applicable programme rules and your entitlement to do so. A supplier’s claim is not a reason to improvise your own certification wording.

This article explains a verification approach. It does not state that Casa, its suppliers or any listed Casa product holds this certification. Any product-specific certification requirement should be raised and evidenced for the particular enquiry.

Official reference: OEKO-TEX STANDARD 100 and its verification guidance.

Use Casa’s bed-linen references to identify the product references relevant to your enquiry.

Discuss a product-specific certification requirement.

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